Last updated: October 2025
Welcome to Rawadat Alward Trading LLC (“we,” “us,” or “our”). By accessing or using our website https://rawadatalward.ae, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or placing an order.
1. General
This website is operated by Rawadat Alward Trading LLC, registered in Dubai, United Arab Emirates. Throughout the site, the terms “we”, “us” and “our” refer to Rawadat Alward Trading LLC.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
You agree not to use our products for any illegal or unauthorized purpose.
3. Accuracy of Information
We strive to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to correct any errors and update information without prior notice.
4. Products and Services
All flowers and arrangements are subject to availability and seasonal variation. We may substitute items of equal or greater value if certain flowers are unavailable.
Images shown are for illustration purposes and may slightly differ due to lighting and freshness.
5. Pricing and Payments
All prices are listed in AED and include applicable UAE VAT (if any).
Payments are securely processed through Stripe or other authorized payment providers.
6. Delivery
We offer same-day delivery across all Emirates, between 8:00 AM and 11:00 PM.
Please ensure correct delivery details at checkout. We are not responsible for delays due to incorrect addresses or recipient unavailability.
7. Refunds & Returns
If you are not satisfied with your order, please contact us within 24 hours of delivery.
We offer refunds or replacements for damaged, incorrect, or poor-quality products.
For full details, see our [Refund Policy].
8. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the competent courts of Dubai.
10. Contact Information
For questions about these Terms, please contact us at:
📧rawadatalward.ae@gmail.com
📍 Rawadat Alward Trading LLC, Al Quoz 4, Street 24, Warehouse No. 41, Dubai, UAE
